About Identity Verification

To ensure a safe and reliable experience for users, we require that newly created accounts or those that have had a change in their email or phone number be verified for the authenticity of their information.

 

Account transparency

In keeping with our commitment to making the internet safer for it's users and to better enforce our Rules of Conduct, account owners will need to verify their phone number through our SMS OTP (one-time password) and anti-fraud verification system during checkout. Just Great Sites will verify this and all account information against malicious fraud and allow the user to continue with payment. We do not charge orders until they have successfully passed the verification process.

Below are some of the key types of fraud validations performed as part of our verification.

  • IP address validation using IP2Location
  • Anonymous proxy validation using IP2Proxy
  • Billing & shipping address validation
  • User account validation
  • Email address validation using MailBoxValidator
  • Free and disposable email validation
  • Credit card validation
  • Transaction validation
  • Device validation
  • Blacklist validation

The verification process is immediate and managed by FraudLabs Pro.

 

More information

If you need to receive a verification SMS, you may need to update your phone number. Then complete the checkout steps again to complete the verification process.

If you are unable to verify your account identity, you should:

 

Please note that disabled services that did not comply with the verification process will remain disabled.

 

Need help?

If you have questions about our policies, let us know: Contact JGS Support

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